I’ve kind of built this list to help me remember some important questions to ask parents when they call for help. The conversations drive the questions that I ask, but for the most part I make it through most of the questions every call. I remember a call I had from a parent and it lasted for about an hour. The funny thing is she pretty much talked herself through the whole thing. Basically, the call was successful not because of my wisdom, but my asking the right questions allowed her to think more critically about the situation than she had before. I hope this is something you can use and even add to. I’m sure there are more great questions…
- How old is the student?
- What school do they go to?
- What grade are they in?
- What is the students situation?
- How long has it been like this?
- Do you have any idea as to why they are acting this way?
- How is their relationship with mom/dad/siblings?
- Are they seeing someone professionally?
- What have you already tried?
- How can I best serve you?
- Is the student a Christian?
- Are they involved in church?
- Have they been in a small group (life group) before?
- On a scale of 1 to 10 how violent do they get?
- What’s the parents relationship like? Married/Divorced/Get along either way?
- How often do you hang out as a family?
hope it helps